Frequently Asked Questions

Is my ticket or pass transferable?

A Festival Pass and Weekend Pass are non-transferable once it has been redeemed the first time by the holder, however a Single Day ticket may be redeemed by anyone holding the ticket. 

Can I bring my pet dog, bunny, lizard?

No animals are allowed on site, however exceptions may be made for working animals. 

Where can I park? 

Ontario Place runs its own parking lot, tickets are a flat rate per day at $25. The parking location can be found here.

Is there bicycle parking?

Situated right on the Waterfront Trail, we encourage you to ride your bike to in/future! Bike racks will be made available for cyclists to lock to. These racks will be unattended and we do not take any responsibility for lost/stolen bicycles. 

Can I bring my camera?

Yes, but no tripods/selfie sticks. Be sure to share your photos online and tag #infutureTO

Is there bag check? How much does it cost?

There is no bag check, please be prepared to keep your belongings with you.

How do I get to in/future?

Please visit our Directions page to find out your different driving, cycling, walking and transit options to access Ontario Place.

Do children get free admission?

Children 12 and under get in free!

Will there be food and beverage available to purchase?

Yes! We will have a variety of delicious food options, check out our about page for more details on our vendors.

Can I bring I my own food or beverage?

Non-alcoholic beverages or other beverages in their sealed and original packaging. Empty water bottles, and light snacks are permissible.

Is in/future fully accessible (wheelchair,etc)?

in/future is wheelchair accessible via elevator to the West Island. There are some outdoor paths with a steep grade, and one project that is not accessible. 

Are there ATMs on site?

Yes, there will be ATMs on site. Unfortunately, we will not be accepting debit. Cash and credit card are the payment options.

Is there a 19+ licensed area?

The entire West Island of Ontario Place will licensed but all ages. ID will be checked at the door in exchange for a 19+ wristband.

What are the opening and closing hours for in/future?

Monday-Friday: Gates open at 5pm, Gates close at 11pm

Saturday: Gates open at 12pm, Gates close at 11pm

Sunday: Gates open at 12pm, Gates close at 10pm

I see Gates are open at 5pm on Friday, was there a change?

Due to some programming changes, we have decided to adjust the opening time for our gates on Friday from 12:00pm to 5:00pm. We have updated our schedule for you to see the new times for performances. No performances have been cancelled.

Are there kids activities?

Yes! There are kids activities. All of the arts & music programming can be enjoyed by kids and adults alike, however we have interactive arts-based workshops by Blank Canvases and Powerkids on Saturdays and Sundays. See the schedule and project pages for full details.

Does my Festival Pass or ticket include access to the screenings and events in Cinesphere?

Yes, access to Cinesphere is included in Festival Passes and tickets however seating is limited. Seating for Cinesphere programs is on a first-come first-served basis, please arrive at least 15 minutes prior to the scheduled screening start time to find your seat.

Ticket Holder Terms & Conditions

The ticket holder, (“holder”) expressly agrees to the following Terms and Conditions through the use of Ticket:

Holder expressly releases the event, Management (Small World Music Society, Art Spin, and its staff, crew, funders, supporters, volunteers and other affiliates) from any and all liability and/ or claims arising from or incidental to the event.

Holder grants permission to Management and its respective designees and agents to utilize the holder’s image and likeness in any medium or context for any purpose, including commercial or promotional purposes, without further authorization or compensation.

Management reserves the right to refuse admission to or eject any person at management’s sole discretion, deemed to be undesirable or harmful to the facility, staff, artists or other attendees; Holder agrees to comply with all applicable laws and/or House Rules prohibiting controlled substances and/or recording devices; Holder agrees to the search and/or applicable seizure of contraband by Security personnel and/or Management

Passes & Tickets are non-refundable and/or exchangeable except as required by applicable law and permitted by Management of the Event. Management reserves the right for seizure and cancellation of Ticket at its sole discretion. Holder understands that inclement weather is not deemed applicable grounds for refunds/exchanges to the Holder.